Kwiatkowski promoted to North American Sales Manager, Hayes Joins Customer Care

MILWAUKEE, WI and Espoo, Finland – U-Line, the award-winning American market leader in premium built-in undercounter ice making, refrigeration and wine preservation models announces the promotion of Rick Kwiatkowski and the addition of Scott Hayes.

Rick Kwiatkowski has been named Sales Manager for North America. Rick joined U-Line in 1993 as the Customer Care Manager. Over his 19 years with U-Line he has earned several promotions and has been an integral part of U-Line’s success. In his new role, Rick will oversee and manage our sales teams and distribution partners in the US and Canada. He holds a Bachelor’s Degree in Management and Communication from Concordia University in Wisconsin.

“Rick’s even keeled, can-do personality makes him perfect for this position,” states Mark Russell, VP of Sales & Marketing for U-Line. “You combine that with his years of sales experience and he will help us continue to be a great partner as well as assisting with our expansion into the global marketplace.”

Additionally, U-Line added Scott Hayes to Customer Care, Consumer and Technical Support. Scott is no stranger to
U-Line as his last position was as a Service Technician with one of U-Line’s key distribution partners. Scott brings an extensive knowledge of U-Line products, refrigeration and electrical diagnostics to enhance the U-Line customer experience.

“Scott brings a strong technical background and problem resolution experience to our group,” says Dean Byczynski, Customer Care General Manager for U-Line. “And he continues to elevate the current skill-set of those around him. He’s been in customers’ homes and fully understands their expectations. In an effort to continuously focus on the customer experience and persistent improvement, he is a perfect addition to U-Line.”

About U-Line
For over five decades, and through three generations, U-Line continues to be the leader in innovation, quality and performance in the premium built-in undercounter ice making, refrigeration and wine preservation market. Providing versatility for multiple applications including residential, light commercial, outdoor and marine use, U-Line’s complete product collection includes undercounter ice makers, Combo® Model ice maker/refrigerators, Wine Captain® Model wine preservation appliances, refrigerators, refrigerator freezers and refrigerator drawer models. U-Line is headquartered in Milwaukee, Wisconsin with a west coast office located in Laguna Beach, California and a European office located in Espoo, Finland. For more information on U-Line and its products, visit or visit us on Facebook at