U-Line Corporation Shipping & Return Policy

Delivery

Orders typically ship within 10-12 business days via UPS and can be shipped to all 50 U.S. states. We do not offer to ship to P.O. boxes, APO's, or Puerto Rico at this time. Shipping costs are calculated during checkout.

Return Policy

All parts & accessories sold on u-line.com include a 90 day warranty against defects and faulty workmanship. Warranty begins at date of shipment from U-Line. Any shipping damage or missing items must be reported within 1 business day, and defective items must be reported within 10 business days by calling +1.414.354.0300 or email [email protected].

U-Line is not responsible for lost or stolen packages.

Please Note: Orders cannot be cancelled after submission.

To initiate a return, please contact U-Line at +1.414.354.0300 or email [email protected] before returning any items. A return authorization number will be provided and must be included with the return along with the original packing slip.

To receive credit for returned parts and accessories, all items must be returned unused and in original packaging, free and clear of excessive markings and labels. Items may be returned within 30 days from the date shipped from U-Line. A 30% fee will be charged on all returns and order cancellations. Return freight is the responsibility of the customer.

Service

U-Line recommends service be performed by an authorized servicer. To find U-Line factory authorized service in your area, visit our online service locator.